Welcome to Lor, the dedicated app built exclusively for stray cat lovers to track, document and share their stray cat feeding journeys. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service, and outlines your full rights over your data. We built Lor to support your efforts to care for stray cats, and your privacy is always our top priority as we deliver this service to you.
1. Information We Collect
We only collect information that is necessary to deliver the core features of Lor, as outlined below:
- Information you voluntarily provide: This includes account profile details (if you choose to create an account), custom feeding notes, location tags for feeding spots, weather records you add, photos and videos of stray cats you upload, comments, likes, and other content you share on the community feature.
- Permissions you grant: We may request access to your device camera (to take real-time photos of stray cats during feeding), photo gallery (to upload existing cat photos/videos), and location services (to auto-tag feeding locations for your records). You can adjust these permissions at any time in your device settings.
- Automatically collected information: We collect basic device information (device model, operating system version), app usage logs (feature access frequency, error reports) to help us improve app performance and fix technical issues.
Note: You can choose to manually enter feeding locations instead of granting location permission, and all private feeding records are only visible to you by default unless you choose to share them publicly to the community.
2. How We Use Your Information
All information we collect is used to deliver and improve the Lor experience for stray cat lovers:
- To power core app features: Store your feeding history with timestamps, location and weather tags, organize your photo/video documentation of stray cats, and generate your personal feeding journey timeline.
- To run the community feature: Display content you choose to make public to other Lor users, enable interactions like comments and likes between community members who care about stray cat welfare.
- To improve our service: Analyze usage patterns to optimize app features, fix technical issues, and develop new functions that better meet the needs of our user community.
- To maintain app safety: Detect and remove inappropriate content, prevent fraudulent activity, and ensure the community remains a safe, positive space for all stray cat lovers.
3. Sharing of Your Information
We will never sell, rent, or lease your personal information to third parties for commercial purposes. We only share your information in the following limited scenarios:
- Content you choose to make public: Any feeding records, photos, videos, or comments you opt to share to the community will be visible to other Lor users.
- Trusted service providers: We share limited data with third-party service providers who support our app operations (including cloud storage providers for your photo/video content, data analytics services), all of whom are bound by strict data protection obligations and may not use your data for any other purpose.
- Required disclosures: We may disclose your information if required to do so by applicable regulatory requirements, or to protect the rights, property, or safety of Lor, our users, or the general public.
4. Your Rights Over Your Data
You retain full control over your data when using Lor, and you can exercise the following rights at any time:
- Access, edit, or delete all of your personal profile information and feeding records directly within the app.
- Export a copy of all your personal data stored on Lor, including your full feeding history and uploaded content.
- Adjust or revoke any permissions you have granted to Lor (camera, gallery, location access) via your device settings.
- Request permanent deletion of your account and all associated data at any time.
5. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. This includes end-to-end encryption for data transmission, encrypted storage of personal information, and regular security audits of our systems. While we take all reasonable steps to protect your data, no electronic storage system or transmission method is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Lor is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will immediately delete that information from our systems.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our service practices or operational requirements. We will notify you of any material changes via in-app notification or email at least 30 days before the updated policy takes effect. Your continued use of Lor after the updated policy becomes effective constitutes your acceptance of the changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your data, please contact us at privacy@lor.app. We will respond to all inquiries within 3 business days.